What is HapPhi for Customer Support?
HapPhi Chat for customer support allows you to take inbound real-time chats, assign users to departments. Create unlimited individual or group chats in an encrypted, real-time experience. Broadcast live videos or create polls in a group chat.
HapPhi Chat for customer support allows you to create unlimited chat channels in an encrypted, real-time experience. You can also broadcast live videos or create polls in a group chat with scheduled messages time! HapPhi Chat also has stickers, emojis and GIFs.
HapPhi helps organizations of all sizes communicate in a way that's never been possible before without the need for per-message charges. HapPhi chat allows for a way for customers to reach out through the website to interact with staff using chat giving the guest a better experience. Guests are then opted in for future communications so keeping in touch remains easy.
HapPhi is designed to build and organize customer data collection, increase communication efficiency and provide businesses with a suite of tools designed to improve revenue, customer experience, safety and efficiency.
Change the logos and colors so HapPhi operates as part of your hotel chain. HapPhi is a progressive web app (PWA) so no downloads are needed.
Use HapPhi to help capture and grow your hotel database. HapPhi is significantly more powerful and effective than email.
It’s easy to get started with a customer support program. Here’s how:
Sign up for a free trial with HapPhi
Give yourself 5 minutes to enter the highway.
Upload your contacts and data
Bring in all the data you want!
Begin by inviting your employees and customers to join your HapPhi channels. Each channel segments your members automatically.
Provide free advertising as a customer benefit
HapPhi has geo-venue-based advertising that you can provide for free. Your hotel customers will love the gamification offered through your new product!
Get real-time feedback
HapPhi is a socket.io chat based product. This means you can do group, mass "BCC" type communication or 1:1 chat. All chat is real-time.
Use SuperSearch and AI to manage data
How much time is spent organizing data, creating lists or finding what you want and then making calls? Maximize efficiency with HapPhi SuperSearch!
Grow your subscriber list
Creative campaigns for the hotel
Write a great event sign up message
Create and store and share organized content
Avoid all email and SMS compliance
Engage at higher levels
There are countless benefits of HapPhi for non-profits and charities. Grow your opt-in list faster than ever before using the power of real-time chat and gamification. Make your life easier with HapPhi SuperSuper and AI. Even set up revenue earning programs to collect dues and/or generate non-dues revenue.