Given the cost of entry for a standalone video chat offering, it’s no wonder that so few businesses have jumped on board. But the value proposition is there; video chat can help your business save time and money while also increasing trust and transparency between customers, suppliers, vendors or partners. That being said, there are a lot of things to consider when bringing white label video chat into your business. To ensure that you incorporate this valuable tool in the most effective way possible, we’ve put together everything you need to know as an investor before diving into this opportunity:
The Basics of White Label Video Chat
White label video chat is an online video chat solution where customers, suppliers, vendors or partners can communicate remotely with various levels of privacy. Because of the flexibility of this product, businesses can incorporate video chat as an internal or external customer service tool. White label video chat is a business-to-business (B2B) solution. Its primary purpose is to connect people and businesses remotely. You can use it for customer service, business-to-business (B2B) communication or remote training.
Why Should You Care About White Label Video Chat?
Although video chat is not a new technology, it has seen a rise in popularity over the last few years. This is due to a number of factors, including the increasing availability of high-speed internet, an increase in the number of people working remotely and the prevalence of smartphones. The rise of video chat has been a boon for businesses in many industries. It has allowed customers to solve issues quicker and more effectively, increasing their loyalty and word-of-mouth marketing. It has also helped businesses save time, money and resources previously spent on phone calls, travel or other more traditional forms of communication.
Who Should Invest in White Label Video Chat?
If you’re looking to up the value of your business, white label video chat could be a great option. Any business in any industry (except B2C) can incorporate video chat into their customer or supplier relationship. This can be particularly valuable for service-based businesses. White label video chat can help you upsell your customers or suppliers by offering a better communication solution than email. You can also offer video chat as a free or low-cost add-on to your existing offerings to help you stand out from your competition.
How to Incorporate HapPhi White Label Video Chat?
HapPhi is a white label video chat software solution that makes it easy to bring video chat into your business. All you need to do is create an account and tell HapPhi which features you want to offer. HapPhi will handle the rest, including the hosting and support. To get started, you’ll need to make a one-time investment of about $4,000 for a basic HapPhi account. This will cover the cost of integrating HapPhi with your website or other customer service channels.
Things to Consider When Implementing HapPhi White Label Video Chat
When you’re ready to bring white label video chat into your business, there are a few things to keep in mind. First, make sure that your video chat meets all necessary regulations, including those from the Federal Trade Commission. In addition, when you’re deciding which features to include in your video chat solution, keep in mind that more features will generally result in higher customer acquisition costs.
There’s no denying that video chat has become an essential tool for many businesses. With its ability to increase customer satisfaction and reduce operational costs, it’s easy to see why so many businesses have integrated video chat into their operations. Video chat can help your business save time and money while also increasing trust and transparency between customers, suppliers, vendors or partners. The only question left is, are you ready to bring white label video chat into your business?