Your customers may have questions about their orders or require assistance due to a special offer using the messaging app. You may be able to simplify how customers contact you and reduce the amount of accounts they must register by integrating several messaging apps into your app. The three most popular messaging platforms— WhatsApp, Facebook Messenger, and Linked In —can be integrated into one chat using HapPhi. It also describes some helpful integrations for calling services from your chat app or website. Let's take a look at what we can do!
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Your customers may have queries about their orders or require your assistance because of an exclusive offer, so chatting is an essential element of your client care. This article will discuss how to connect three well-known chatting platforms—WhatsApp, Facebook Messenger, and LinkedIn—into a single chat using Haphra. This also provides some useful integrations for calling services on your chat website or app. Let's have a look!
What is a chat platform?
Some chat services also offer voice and video calls. WhatsApp is one such platform. You may use it to message loved ones via text and video. Facebook Messenger, Slack, and Telegram are all examples of chat platforms. You may use them to chat with family and friends via text and video messaging. You can also use Telegram and Google Hangouts to chat with your friends via text and video messaging. Google Hangouts is an Android, iOS, and web-based chat platform that allows you to connect with your friends and family members.
Firstly, configure your chat platforms and integrations.
The first step is to set up your chat platforms and integrate them with your own messaging app. You can accomplish this by creating a WhatsApp account, then enabling the WhatsApp Web API. - Facebook Messenger: Create a Facebook page and enable the Messenger Web API. You can then integrate Facebook Messenger into your chat app using this. - Linked In: Create a Linked In page and enable the Web API. With this, you can integrate the Linked In Web and Chat into Haphphi channels.
Your app must be configured to accept calls.
You must configure your app to accept incoming calls. You can accomplish this by including a few lines of code. To accept a call from WhatsApp, follow these steps: - To accept a call from Facebook Messenger, add a new Webhook URL. To accept a call from Linked In, add a new Callback URL. To do this, follow these instructions: - To accept a call from Linked In, add a new Callback URL.
Users can sign up using their phone number in step 3.
In addition to avoiding the creation of multiple accounts for your different messaging apps, you can also sign up using your phone number. You can get an API key from your mobile provider in order to do this. Here's how: - WhatsApp: To allow users to sign up with their phone numbers, follow these steps: - Facebook Messenger: To allow users to sign up with their phone numbers, follow these steps: - Linked In: Follow these steps to allow users to sign up with their phone numbers:
In step 4, you integrate WhatsApp, Facebook Messenger, and Linked In.
Now that we have set up our chat platforms, integrated them into our messaging app, and configured our app to accept incoming calls, we can start inviting users to our messaging app. - To invite your users to start a conversation with your messaging app, follow these steps: - To invite your users to begin a conversation with your messaging app, follow these steps: - To begin a conversation with your messaging app, follow these steps: - To begin a conversation with your messaging app, follow these steps:
Your chat app and website can be integrated in a helpful manner.
Here are a few examples of chat applications that integrate website chat, FAQ bots, customer support bots, and more. You may add a website chat widget to your website to create a seamless experience for your customers. You can find out more about this here. You may construct a FAQ bot to answer repetitive questions. A FAQ bot may be created in order to answer common queries. This helps relieve some of the pressure on your customer support team. You can find out more about it here. You may create a customer support bot that can answer your customers' questions. This can help you reduce the burden on your customer support team without letting your customers down. You can find out more here.
Finally, I would like to express my gratitude to all the people who have supported me.
Real-time customer service has become an important aspect of chat applications, allowing people to connect with businesses. This function can be especially beneficial for companies with widespread online presences, who may receive thousands of customers every day. By simplifying how customers communicate with you and reducing the number of accounts required, you can boost customer service by integrating multiple chat platforms.
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