9 Reasons Why Your Business Needs White Label Document Management Software
With white label document management software, you can work in the background and remain undetected by your customers. It gives you the appearance of a neutral third party with no vested interest in the documents stored on your website. With white label document management software, users are able to upload and store files without being met with confusing technical jargon or being presented with an inferior product. As businesses continue to embrace documents, document management becomes more and more critical so that they can be accessed at all times and distributed across team members. If you're still not sure whether white label document management software is right for you, here are ten reasons you'll want to check out HapPhi.
White label document management software is like a black ops version of regular wiki software. You can run it silently in the background so your customers don’t even know you have it installed on your site. White label document management software allows you to appear as a neutral third party with no vested interest in the documents that are hosted on your site. It also makes it easier for users to upload and store files, without being prompted with confusing technical jargon or being made to feel as if they are using an inferior product. As businesses become more reliant on digital documents, document management becomes increasingly important so that these files are accessible at all times and can be shared easily among team members. If you’re still unsure whether white label document management software is right for you, here are ten reasons why every business needs WL DOC:
1. It makes your business more accessible to customers
Customers want to be able to do business with you in a way that is convenient to them, not necessarily to suit your business needs. With WL DOC, you can make your business more accessible by allowing customers to upload files directly to your site and share these files with others without having to leave your platform. This also allows you to maintain control over your documents, as customers can only view files that have been uploaded on your site with your permission. You can also add customer management features, such as the ability for customers to create an account and log in to access their documents. This makes it easier for customers to access files they have uploaded, as they don’t have to remember the numerical file name, which can be difficult if there are a lot of documents.
2. It’s an easy way to onboard new employees or temporary staff
If your business regularly hires new employees or works with contractors, you’ll understand the headache of getting new staff onboarded and up to speed with their new roles. WL DOC allows you to create an internal wiki where new staff can access training materials, guides, and contracts. This means that you can get new hires up to speed quickly and avoid any confusion around who has access to what. Using WL DOC as an easy way to onboard new staff also means that you don’t have to rely on clunky legacy systems for sharing important documents. It’s also a fantastic way to onboard temporary staff, who can access the same documents as permanent members of staff without having to go through the same onboarding process.
3. Boost employee productivity and collaboration
If your business relies on employees working with one another on a regular basis, WL DOC is a great way to boost collaboration and productivity. It can be used to create an internal wiki that allows different departments to share information without being dependent on a single person to distribute it. You can also create a knowledge base where employees can find information on different topics, which means that you don’t have to spend so much time answering the same questions over and over again. This can save you valuable time, which you can then use to work on higher level tasks, such as strategic planning. WL DOC also makes it easier for employees to collaborate on documents together, as it features built-in tools to allow them to track changes, comment on documents, and mark documents as completed or needing further attention.
4. Streamline business processes with automation
Registered Wiki Software providers have developed a range of automation tools that can save you time and effort and help you to automate business processes. You can use WL DOC to create workflows to manage and approve documents, which can help to speed up your business processes. This can be particularly useful in the finance department, where employees may be required to review and sign off on large contracts. You can also create alerts that pop up on the screen when certain events occur, such as when an employee marks a document as complete, or when a document hasn’t been updated in a certain amount of time. This can help you to keep tabs on important tasks and be aware of issues that may need attention.
5. Increase customer retention and engagement
Customer engagement is a key metric that businesses want to see increase. WL DOC can help you to engage with customers by allowing them to upload their documents directly to your site. This saves them time and effort, as they don’t have to go through the process of setting up a new account and uploading their files to a new website. You can also use WL DOC to host your knowledge base, where customers can access information about your products and services. This provides customers with an excellent resource for support, and means that you don’t have to keep answering the same questions over and over again. It can also be a great way to engage with customers who are thinking about purchasing from you but aren’t sure if your product meets their requirements.
6. Reduce costs for your business
Wiki software is designed to be scalable, which means that it can easily be adapted to grow with your business. If your business is growing quickly, WL DOC can help you to avoid the costs associated with hiring new staff and hiring additional IT support. You can also avoid the costs associated with hosting multiple wikis and managing multiple logins, as customers can access their documents on your site.
7. Offer a unique competitive advantage for your business
There are many advantages to using white label wiki software, but the most important one is that it makes your business stand out from the crowd. Wiki software can be a great differentiator for your business, as it allows you to offer the same services as your competitors but with a completely different approach. Having your own wiki can also help to build trust with customers by making your business seem more reliable and trustworthy.
8. Maintain brand integrity by preserving your company identity
There are many ways that you can use white label wiki software to promote your brand and maintain your brand integrity. By uploading your logo and other branding assets, you can ensure that your wiki looks and feels like a part of your business. You can also use wiki software to host your website, which means that you can make important documents easier to find when they are hosted on the same platform as your website.
9. Create a user friendly experience for your customers
Wikis can be intimidating, especially if they’re designed to be used by professionals. WL DOC makes the process of uploading and accessing documents easier for customers, which means that they are more likely to use the platform. This can help to increase the adoption of your wiki, which means that you have more access to the files that your customers need. Making the switch from legacy systems to white label wiki software is a big step for any business. However, it’s an investment that will pay off in the long run and make a significant difference to your bottom line. When choosing a wiki software provider, look for one that can provide you with the same functionality as a custom solution at a fraction of the cost.